Customer Service Fault Report –
c-trace dynamic weighing equipment (only)

If your system has RFID identification fitted please go to Option 2 and submit this form.
If you are a weighing only user please submit this short form to request service department assistance.

1. Contact name*

2. Email*

3. Telephone*

4. Depot Location*

5. Vehicle registration number*

6. Vehicle type*

7. Please provide a comprehensive description of the issue including any faults with RFID system if fitted*

8. Type of PDA fitted in cab*

9. Please provide warning codes displayed on the weighing computer (if none enter none)*

10. Please provide fault codes displayed on the weighing computer (if none enter none)*

11. Is there any visible damage?*

12. Are there any broken load cell retaining bolts? If yes vehicle is VOR status*

13. Any comments

14. Upload photos if available

Search…

Don't fill this field!

We support you– no worries!

Customer Service Fault Report – c-trace dynamic weighing equipment (only)

We support you
– no worries!

Customer Service Fault Report –
c-trace dynamic weighing equipment (only)